Studio Lead: Customer Experience & Events

Battersea Power Station; Greater London; Hybrid; GBP 17,633 - 19,286; Part time

Benefits offered by this job

Unlimited One City classes

Clear progression path

Job summary

Battersea Power Station is seeking a Studio Lead to enhance the customer experience. This role involves overseeing the studio environment, maintaining high energy, and managing team dynamics to ensure exceptional service.

The ideal candidate will possess leadership skills, organizational abilities, and experience in a fast-paced setting. The position demands working flexible shifts, including weekends.

In return, the company offers competitive pay and unlimited access to One City classes.

Qualifications

• Experience in a fast-paced environment with leadership potential.
• Ability to motivate a team under pressure.
• Strong organisational skills for coordinating events.

Responsibilities

• Take ownership of customer journey and studio experience.
• Oversee smoothie bar and ensure quality control.
• Manage studio events and maintain clean environments.
• Conduct daily walkthroughs to ensure readiness.

Skills

Influencing team energy

Organisational skills

Leadership style

Job description

Battersea Power Station is seeking a Studio Lead to enhance the customer experience. This role involves overseeing the studio environment, maintaining high energy, and managing team dynamics to ensure exceptional service.

The ideal candidate will possess leadership skills, organizational abilities, and experience in a fast-paced setting. The position demands working flexible shifts, including weekends.

In return, the company offers competitive pay and unlimited access to One City classes.