Student Wellbeing & Pastoral Support Officer

Elizabeth School of London; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Extended annual leave

Sick pay

Employee Assistance Programme (HA Wise

Virtual GP access (Livi)

Speak Up Service

Counselling 24/7 (Wisdom)

Financial/legal/medical advice (Wisdom

Life & Leadership coaching (Wisdom)

Financial coaching (MUNNY)

Discounts & perks (Bright Exchange)

Self development trainings

Job summary

Elizabeth School of London invites applications for a Wellbeing Officer at our Manchester campus. You will provide high-quality wellbeing support to students throughout their academic journey, meeting with students, analysing cases and coordinating care with tutors and services.

The role requires empathy, discretion and the ability to manage a caseload while contributing to workshops and programme development across the university.

Qualifications

• Bachelor's degree or equivalent in Psychology, Education, or related subjects.
• Willingness to train in Mental Health First Aid.
• Strong problem-solving skills.
• Ability to work collaboratively with others.
• Identifies and implements continuous improvement.
• Sensitivity and empathy with students, colleagues and staff.
• Experience with confidentiality and discretion.
• Experience in timetable management in educational contexts.
• Experience with diverse student populations.
• Experience in risk assessments and crisis management.

Responsibilities

• Conduct wellbeing meetings with students to discuss issues.
• Analyse wellbeing cases and report to Wellbeing Manager.
• Provide guidance and information on student wellbeing and pastoral care.
• Manage a caseload and log outcomes; communicate with tutors and services.
• Assist Wellbeing Manager in delivering workshops and webinars.
• Collaborate with teams to support service delivery and issue resolution.
• Plan and organise workload.
• Contribute to longer-term wellbeing plans and programmes.

Skills

Problem-solving

Collaboration

Continuous improvement

Empathy

Discretion

Education

Bachelor's degree in Psychology or Education

Master’s in psychology or Mental Health

Job description

Elizabeth School of London invites applications for a Wellbeing Officer at our Manchester campus. You will provide high-quality wellbeing support to students throughout their academic journey, meeting with students, analysing cases and coordinating care with tutors and services.

The role requires empathy, discretion and the ability to manage a caseload while contributing to workshops and programme development across the university.