Student Wellbeing & Support Coordinator

UK Management College Ltd; East Midlands; On-site; GBP 25,000 - 34,000; Full time

Job summary

UK Management College (UKMC) Derby Campus is seeking a Wellbeing Officer on a permanent, full-time basis. The role covers coordination of wellbeing and inclusion strategies, and maintenance of TLA/LSP records to support students with timely, confidential assistance.

The post reports to the Course Director/Student Wellbeing Lead and involves collaboration with academic and administrative teams, safeguarding duties, and contributing to wellbeing events and data reporting.

Qualifications

• Experience in student support, counselling administration, or academic services.
• Strong organisational and data management skills.
• Understanding of confidentiality and safeguarding principles.

Responsibilities

• Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.
• Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.
• Log and track referrals from wellbeing consultations, assessments, and external support services.
• Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.
• Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.
• Maintain records of students' support progress and follow up on wellbeing action plans.
• Communicate sensitively with students about available support and the purpose of TLA LSPs.
• Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.
• Ensure compliance with duty of care, safeguarding, and equality policies.
• Support the development of digital and administrative systems for wellbeing documentation and referrals.

Skills

Student support

Counselling administration

Academic services

Job description

UK Management College (UKMC) Derby Campus is seeking a Wellbeing Officer on a permanent, full-time basis. The role covers coordination of wellbeing and inclusion strategies, and maintenance of TLA/LSP records to support students with timely, confidential assistance.

The post reports to the Course Director/Student Wellbeing Lead and involves collaboration with academic and administrative teams, safeguarding duties, and contributing to wellbeing events and data reporting.