Wellbeing Officer

Elizabeth School of London; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Extended annual leave

Sick pay

Employee Assistance Programme (HA Wise

Virtual GP access (Livi)

Speak Up Service

Counselling 24/7 (Wisdom)

Financial/legal/medical advice (Wisdom

Life & Leadership coaching (Wisdom)

Financial coaching (MUNNY)

Discounts & perks (Bright Exchange)

Self development trainings

Job summary

Elizabeth School of London invites applications for a Wellbeing Officer at our Manchester campus. You will provide high-quality wellbeing support to students throughout their academic journey, meeting with students, analysing cases and coordinating care with tutors and services.

The role requires empathy, discretion and the ability to manage a caseload while contributing to workshops and programme development across the university.

Qualifications

• Bachelor's degree or equivalent in Psychology, Education, or related subjects.
• Willingness to train in Mental Health First Aid.
• Strong problem-solving skills.
• Ability to work collaboratively with others.
• Identifies and implements continuous improvement.
• Sensitivity and empathy with students, colleagues and staff.
• Experience with confidentiality and discretion.
• Experience in timetable management in educational contexts.
• Experience with diverse student populations.
• Experience in risk assessments and crisis management.

Responsibilities

• Conduct wellbeing meetings with students to discuss issues.
• Analyse wellbeing cases and report to Wellbeing Manager.
• Provide guidance and information on student wellbeing and pastoral care.
• Manage a caseload and log outcomes; communicate with tutors and services.
• Assist Wellbeing Manager in delivering workshops and webinars.
• Collaborate with teams to support service delivery and issue resolution.
• Plan and organise workload.
• Contribute to longer-term wellbeing plans and programmes.

Skills

Problem-solving

Collaboration

Continuous improvement

Empathy

Discretion

Education

Bachelor's degree in Psychology or Education

Master’s in psychology or Mental Health

Job description

Working Days & Hours: Monday to Friday, 9:00 AM – 5:00 PM

About the Role

The Elizabeth School of London is seeking a Wellbeing Officer to join our Manchester campus. The successful candidate will be responsible for providing high-quality support to our students throughout their academic journey.

As our Wellbeing Officer, your duties will include

• Conduct well-being meetings with the students in order to discuss their problems.
• Analysing and identifying wellbeing cases and sharing a report with the Wellbeing Manager.
• Providing guidance, advice, and information related to student wellbeing and pastoral care is essential, as is offering support to students who are experiencing emotional or practical difficulties that are affecting their learning.
• Managing a caseload of student well-being matters is part of the job, and requires reviewing support needs and logging student outcomes, as well as communicating with tutors and other central services.
• Helping the Wellbeing Manager to deliver workshops, webinars and awareness-raising events.
• Collaborating and communicating with other teams to establish, maintain, and develop productive relationships with colleagues across the University, in order to support service delivery and issue resolution.
• Planning and organising own workload.
• Contributing to longer-term plans/programmes.

We are looking for people who have

• A bachelor`s degree or equivalent qualification in Psychology/ Education or related subjects
• A willingness to train, in Mental Health First Aid
• Good problem-solving skills
• Works collaboratively with others
• Identifies and implements continuous improvement
• Sensitivity and empathy with students, colleagues and staff
• Works collaboratively with others
• Identifies and implements continuous improvement
• Sensitivity and empathy with students, colleagues and staff
• Able to deal with confidential matters and act with discretion
• Master’s in psychology or Mental Health qualification
• Experience in producing and managing timetables in an educational context
• Evidence of working with a diversity of students
• Experience in risk assessments and crisis management.
• Annual leave (7.2 weeks)
• Company Sick Pay
• Employee Assistance Programme (HA Wisdom Wellbeing)
• Virtual GP access (Livi)
• 'Speak Up Service' - confidential support service to report any workplace concerns
• Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)
• Financial, legal and medical advice services provided (Wisdom)
• Life & Leadership coaching (Wisdom)
• Financial coaching (MUNNY)
• Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)
• Self development and Self taught trainings