Student Survey Tele Researcher - In Person

Wilson Associates Ltd; South Shields; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Casual dress

Free parking

On-site parking

Job summary

Wilson Associates Ltd are recruiting Market Researchers in the South Tyneside area. You will contact students who completed or left a course through local colleges, councils or training providers, handling a range of English language abilities while maintaining safeguarding protocols.

Role requires strong communication, attention to detail, and a proactive, professional approach to calls, with hours of 37 per week, Mon-Fri and potential Saturday overtime. DBS check may be required.

Qualifications

• Excellent communication skills required.
• Great attention to detail.
• Professional and business-like approach to calls.
• Positive, proactive attitude and willingness to train.
• Ability to deliver results and meet targets.
• Elements of objection handling and quality adherence.
• Strong time management skills.

Responsibilities

• As a tele researcher, contact students to complete a survey about their course attendance.
• Achieve daily and weekly targets while ensuring excellent customer experience.
• Collect accurate information for client reports to support service delivery.
• Maintain safeguarding and support processes as per policy.

Skills

Communication skills

Attention to detail

Professional demeanor

Positive attitude

Target-driven

Objection handling

Time management

Job description

Wilson Associates Ltd are recruiting Market Researchers in the South Tyneside area. You will contact students who completed or left a course through local colleges, councils or training providers, handling a range of English language abilities while maintaining safeguarding protocols.

Role requires strong communication, attention to detail, and a proactive, professional approach to calls, with hours of 37 per week, Mon-Fri and potential Saturday overtime. DBS check may be required.