Student Support Coordinator - Growth & Impact

The College of Naturopathic Medicine; East Grinstead; On-site; GBP 21,000 - 30,000; Full time

Job summary

The College of Naturopathic Medicine (CNM) in East Grinstead is seeking a Student Support Administrator to ensure every student’s journey runs smoothly. You will handle a range of administrative and service tasks with accuracy and clear communication.

Ideal candidates will be organised, reliable, and able to manage time and workload efficiently, with strong English (written and spoken) and proficiency in Microsoft Office including Outlook and Excel.

Qualifications

• Experience in administration or customer service is helpful.
• Attention to detail and reliability are valued.
• Ability to communicate clearly and warmly in English.

Responsibilities

• Enrolling new students and managing course registrations.
• Responding to student enquiries by email and phone.
• Assisting with course access, scheduling, and study changes.
• Processing deferrals, cancellations, and rescheduling requests.
• Maintaining accurate student records and documentation.
• Booking assessments and registering BSc students with the University.
• Supporting reception and helping the department stay organised.

Skills

Organised

Attention to detail

Time management

Excellent English

Customer service

Teamwork

Tools

Microsoft Office

Outlook

Excel

Job description

The College of Naturopathic Medicine (CNM) in East Grinstead is seeking a Student Support Administrator to ensure every student’s journey runs smoothly. You will handle a range of administrative and service tasks with accuracy and clear communication.

Ideal candidates will be organised, reliable, and able to manage time and workload efficiently, with strong English (written and spoken) and proficiency in Microsoft Office including Outlook and Excel.