Student Support Admin Specialist

University of Aberdeen; Aberdeen City; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

The University of Aberdeen is seeking an Administration Assistant within the Directorate of People & Student Services to provide frontline support for students and help tailor services to a diverse student body across campuses.

You will work across Student Advice & Support, Multi-Faith Chaplaincy and Counselling, with daily contact via in person, email and phone to deliver friendly and empathetic service while signposting where appropriate.

Qualifications

• Experience in busy office and frontline customer/student facing role.
• Able to adapt to working in different environments and across locations.
• Clear understanding of boundaries and when to signpost/escalate queries.

Skills

Customer service

Communication

Tools

Office software

Job description

The University of Aberdeen is seeking an Administration Assistant within the Directorate of People & Student Services to provide frontline support for students and help tailor services to a diverse student body across campuses.

You will work across Student Advice & Support, Multi-Faith Chaplaincy and Counselling, with daily contact via in person, email and phone to deliver friendly and empathetic service while signposting where appropriate.