Student Success Coach - Social Science

Study Group; Sheffield; On-site; GBP 16,000 - 27,000; Full time

Job summary

Study Group is seeking a Progress Coach (Social Science) to work on-site at The University of Sheffield International College, Sheffield. You will support students with academic progress, deliver learning workshops, and collaborate with college teams to signpost and assist students effectively.

Experience providing academic or pastoral support is essential, with a degree-level qualification and strong IT skills. The role requires empathy, adaptability, and commitment to student wellbeing.

Qualifications

• Experience providing academic and/or pastoral support to students or young adults.
• Degree level qualification, relevant subject knowledge at undergraduate level or equivalent experience
• The ability to communicate effectively by adapting the delivery of the message to the recipients
• Strong IT skills including Microsoft Office and Google suite
• The ability to take an empathetic and patient approach in addressing challenges and areas of weakness of the students in your caseload

Responsibilities

• Hold regular 1-2-1 meetings with students to discuss progress and targets.
• Deliver workshops to students on topics supporting learning and adaptation to UKHE
• Work across College teams to signpost and gather information for student support
• Monitor academic progress and identify students needing intervention
• Provide intensive, subject-specific support to students at risk of not progressing
• Complete meeting records timely and accurately
• Monitor attendance and issue warnings per policy
• Support progression activities and Student Representatives
• Assist with Induction Week and Student Experience Team activities
• Contribute to Progress Coach page of the VLE

Skills

Communication skills

IT skills

Empathy

UKHE understanding

Education

Bachelor's degree

Tools

Microsoft Office

Google Suite

Job description

Study Group is seeking a Progress Coach (Social Science) to work on-site at The University of Sheffield International College, Sheffield. You will support students with academic progress, deliver learning workshops, and collaborate with college teams to signpost and assist students effectively.

Experience providing academic or pastoral support is essential, with a degree-level qualification and strong IT skills. The role requires empathy, adaptability, and commitment to student wellbeing.