Student Services & Enrolment Admin Assistant

Ashford College; Dover; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous Annual Leave

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Job summary

East Kent Colleges Group is seeking a College Services Assistant in Dover to support student experience through efficient administration and reception duties. You will assist with enrolments, applications, exams and enquiries on data systems and help run the Service Help Desk, coordinating with staff, students and external partners.

The role focuses on delivering excellent customer service within an open office environment, with a varied workload including timetabling, student records and

Qualifications

• Excellent customer service is essential.
• Ability to focus on tasks while answering calls and dealing with queries.
• Experience in reception/administration is advantageous.

Responsibilities

• Provide effective administration as part of the College Support Services team.
• Assist with processing enrolments, applications, exams and enquiries on corporate data systems.
• Support the Service Help Desk by reviewing logged jobs and coordinating with appropriate support services and pool vehicle bookings.

Job description

East Kent Colleges Group is seeking a College Services Assistant in Dover to support student experience through efficient administration and reception duties. You will assist with enrolments, applications, exams and enquiries on data systems and help run the Service Help Desk, coordinating with staff, students and external partners.

The role focuses on delivering excellent customer service within an open office environment, with a varied workload including timetabling, student records and