Student Services Admin & Enquiries Assistant
The East Kent Colleges Group
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Descrizione del lavoro
The East Kent Colleges Group is seeking a College Services Assistant to join the College Support Services team at EKC Dover. You will provide efficient administration, support enrolments, applications and exams, and help operate the Service Help Desk.
The role involves handling enquiries, coordinating with staff, students and external partners. You will work in a busy open-plan office, focusing on tasks while answering calls and queries, with varied duties across reception, timetabling, student
Competenze
- Organised and able to manage multiple tasks.
- Excellent customer service and communication.
- Experience meeting tight deadlines with accuracy.
- Ability to work with staff, students and external stakeholders.
- Familiarity with enrolments, exams, timetabling and student records.
Mansioni
- Assist with enrolments, applications and exams.
- Answer enquiries on corporate data systems.
- Support Service Help Desk operations.
- Review logged jobs and coordinate with support services.
- Coordinate pool vehicle bookings.
- Support daily reception and general administration.
- Assist with timetabling, student enrolment and records.
- Liaise with staff, students and external stakeholders.
Conoscenze
Descrizione del lavoro
The East Kent Colleges Group is seeking a College Services Assistant to join the College Support Services team at EKC Dover. You will provide efficient administration, support enrolments, applications and exams, and help operate the Service Help Desk.
The role involves handling enquiries, coordinating with staff, students and external partners. You will work in a busy open-plan office, focusing on tasks while answering calls and queries, with varied duties across reception, timetabling, student
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