Student Services & Admin Assistant – Dynamic College Support

East Kent College; England; In loco; GBP 20.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous Annual Leave

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Descrizione del lavoro

East Kent Colleges Group in Dover seeks a College Services Assistant to provide effective administration and support the student experience. The role involves handling enrolments, applications, exams and enquiries on corporate data systems, and assisting with the Service Help Desk while coordinating pool vehicle bookings.

The team works in an open office and requires strong customer service, accuracy under deadlines, and the ability to handle queries from staff, students and external

Competenze

• Experience in administration and customer service.
• Ability to work with staff, students and external stakeholders.
• Experience handling enrolments, exams and queries using corporate data systems.

Mansioni

• Run daily reception duties and answer calls with professionalism.
• Assist with processing enrolments, applications and exams.
• Handle enquiries on corporate data systems and coordinate the Service Help Desk.
• Review logged jobs, contact appropriate support services and coordinate pool vehicle bookings.

Conoscenze

Organised

Administration

Customer service

Strumenti

Data systems

Descrizione del lavoro

East Kent Colleges Group in Dover seeks a College Services Assistant to provide effective administration and support the student experience. The role involves handling enrolments, applications, exams and enquiries on corporate data systems, and assisting with the Service Help Desk while coordinating pool vehicle bookings.

The team works in an open office and requires strong customer service, accuracy under deadlines, and the ability to handle queries from staff, students and external