Student Services Administrator

Tudor Grange Samworth Academy, A church of England School; Leicester; On-site; GBP 18,000 - 20,000; Full time

Job summary

Tudor Grange Samworth Academy is seeking a Student Services Administrator to join our friendly school office in Leicester. You will greet students, handle day‑to‑day queries, assist with admin tasks and support staff in events and communications.

The role requires a calm, organized, people‑focused approach and a commitment to helping young people. As part of a busy school office, you will manage attendance records, coordinate visitors, and support certificates and celebrations for student

Qualifications

• A positive, solution‑focused attitude.
• Strong communication and organisational skills.
• Able to work well in a team and support colleagues.
• Empathy, patience and a genuine desire to help young people.
• Ability to stay calm and focused in a lively, busy environment.

Responsibilities

• Welcoming and supporting students with day‑to‑day queries
• Administering basic first aid
• Assisting visitors and general enquiries
• Managing student information and attendance records
• Supporting staff with admin tasks, events, and parent communications
• Helping coordinate school trips, work experience, and parents’ evenings
• Maintaining online systems, payments, and paperwork
• Designing certificates and supporting activities that celebrate student success

Skills

Positive attitude

Communication skills

Organisational skills

Teamwork

Empathy

Patience

Job description

Join Our Friendly, Supportive Team!
We’re looking for a Student Services Administrator to become an important part of our lively, fast‑paced school office. If you enjoy variety, work well under pressure, and love helping young people, this could be the perfect role for you.

About the Role

As a key member of our close, friendly office team, you’ll be the first point of contact for students and will help keep our Student Services running smoothly. Every day will bring something different — from supporting students with enquiries, administering basic first aid, coordinating school activities, and assisting staff with a wide range of admin tasks.

This is a busy, people‑focused role where no two days are the same. You’ll thrive here if you’re organised, calm under pressure, and enjoy building positive relationships with students, parents, and colleagues.

What You’ll Be Doing

• Welcoming and supporting students with day‑to‑day queries
• Administering basic first aid
• Assisting with visitors and general enquiries
• Managing student information and attendance records
• Supporting staff with admin tasks, events, and parent communications
• Helping coordinate school trips, work experience, and parents’ evenings
• Maintaining online systems, payments, and paperwork
• Designing certificates and supporting activities that celebrate student success

What We’re Looking For

• A positive, solution‑focused attitude
• Strong communication and organisational skills
• Someone who enjoys teamwork and contributes to a warm, supportive office culture
• Empathy, patience, and a genuine desire to help young people
• Ability to stay calm and focused in a lively, busy environment

Why Join Us?

• A warm, welcoming team that supports each other
• A lively office environment where every day is different
• The chance to make a real impact on students’ school experience
• Great variety — no two days are the same!

If you enjoy working with young people, can juggle a busy workload, and love being part of a friendly, proactive team, we’d be delighted to hear from you.

Hours & Salary

• 37 hours per week
  (8:00-16:0 0 Monday to Thursday and 8:00-15:30 Friday)
• 41 weeks
• NJC Grade 2 point 2-3