Business Support Assistant

GDST (The Girls' Day School Trust); Nottingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salaries

Professional development opportunities

Training grants for qualifications

DST fee discount (up to 50%)

Free 2-course meal during term time

Generous pension schemes

Free life assurance

Interest-free loans for training

Cycle to Work scheme

Fitness suite access

Job summary

GDST (The Girls' Day School Trust) invites applications for a proactive Business Support Administrator to join our busy school office. The role supports pupils, staff, visitors and the wider school community, delivering high-quality administration and a welcoming front-of-house service.

You will manage day-to-day tasks including diary management, data entry, filing, processing orders, reprographics, managing emails and safeguarding adherence. Flexible working options may be considered.

Qualifications

• Strong administrative experience and professionalism.
• Excellent communication skills with staff, pupils and visitors.
• Ability to prioritise a busy workload and stay calm under pressure.
• Empathetic approach when supporting pupils and families; respectful and discreet.

Responsibilities

• Handle diary management and data entry for the school office.
• Process orders, filing, reprographics and manage emails.
• Greet visitors, oversee sign-in procedures and safeguarding compliance.
• Support school events, trips, pupil induction and meetings; provide classroom or off-site support.
• Assist with pupil welfare and basic first aid if qualified; maintain medical records.

Skills

Administrative experience

Communication skills

Prioritisation

Calm under pressure

Teamwork

Empathy

Job description

We are looking for a proactive and organised Business Support Administrator to join our busy school office. This is a varied role supporting pupils, staff, visitors and the wider school community, ensuring high-quality administration and a welcoming front-of-house service.

You'll handle day-to-day office tasks including diary management, data entry, filing, processing orders, reprographics, managing emails and maintaining supplies. You'll greet visitors, manage calls, oversee sign-in procedures, and ensure safeguarding and health and safety standards are followed. The role also supports school events, trips and meetings, as well as pupil induction, supervision and occasional classroom or off-site support.

You may assist with pupil welfare, including first aid if qualified, and help maintain medical records. You'll contribute to school communications such as newsletters and notices and provide clear guidance on school procedures. Confidentiality, professionalism and adherence to policies - including GDPR and safeguarding - are essential.

We're seeking someone with strong administrative experience, excellent communication skills and the ability to prioritise a busy workload. You'll be calm under pressure, empathetic when supporting pupils and families and confident working collaboratively as part of a friendly, forward-thinking team. A genuine commitment to girls' education and keeping children safe is central to the role.

While this position is advertised on a full-time, full-year basis, we are committed to flexible working and would be pleased to hear from candidates who wish to be considered for a job-share opportunity, subject to finding a suitable job-share partner.

Benefits

• Competitive salaries and pay progression
• Access to extensive professional development opportunities
• Training grants for qualifications
• A discount of up to 50% on fees for children at DST schools
• A free 2- course meal during term time
• Generous pension schemes
• Free life assurance benefit
• Interest free loans for training, computer purchase loans and travel season ticket loans
• A Cycle to Work scheme
• Competitive terms and conditions of employment
• Free access to our recently opened fitness suite