Student Services Administrator

Runshaw College; England; On-site; GBP 9,200 - 11,000; Part time

Benefits offered by this job

Employer pension contributions

Job summary

Runshaw College is seeking a Student Services Administrator for a part-time, term-time post. The role involves delivering routine administrative support, handling enquiries, and guiding students to the information and services they need through our Welcome Desk functions.

The ideal candidate will be well organised, approachable and capable of maintaining confidentiality while providing a helpful and professional service to students and staff alike. 38 teaching weeks plus 16.5 hours/week.

Qualifications

• Strong communication and administrative abilities essential for a busy student-facing service.
• Experience in administration, reception, education or customer service is beneficial.

Responsibilities

• Provide routine administrative support to the Student Services team.
• Respond to enquiries and help students access information and services via the Welcome Desk.
• Maintain calm, follow procedures and escalate concerns as required.

Skills

Communication skills

Administrative skills

Job description

STUDENT SERVICES ADMINISTRATOR - REF 261125

Up to £10,169 p.a. (FTE £27,005 p.a.)

We offer a competitive benefits package, including £702 p.a. (FTE £1,863 p.a.) in employer pension contributions

16.5 hours per week, working 7.45 am - 16.30 pm Thursday and Friday

38 weeks during term time

We are seeking a Student Services Administrator to join our friendly and busy Student Services team. This varied, student-facing role will provide routine administrative support, respond to enquiries and help students access the right information and services through our administration and Welcome Desk functions. This is an ideal opportunity for someone who is organised, approachable and committed to providing a helpful and professional service. To be successful, you will need good communication and administrative skills, confidence using standard digital systems and the ability to remain calm, follow agreed procedures and seek advice or escalte concerns when required. Experience in administration, reception, education or customer service would be beneficial, together with a clear commitment to safeguarding, confidentiality and supporting a positive student experience.

Closing date for this post is 12 noon, Tuesday 24th November 2026