Student Representation Lead

University of Hertfordshire Students' Union; Hatfield; Sur place; GBP 27 000 - 28 000; Plein temps

Résumé du poste

University of Hertfordshire Students' Union is seeking a Representation Coordinator to lead the planning and delivery of the Students' Union representation system, focusing on School and Student Community Organisers. You will recruit, train and support student leaders to effectively represent peers across the university.

During probation you must work on campus five days per week; post-probation you may work from home one day a week, depending on needs.

Qualifications

• Experience of line managing, supervising or coordinating staff, student staff, volunteers or student leaders.
• Experience of recruiting, training, supporting and developing staff, volunteers or student leaders.
• Experience of planning, delivering and evaluating projects, events or engagement activities.
• Experience of designing and delivering engaging training sessions, workshops or presentations.
• Ability to build and maintain effective working relationships with students, staff and other stakeholders.

Responsabilités

• Lead and coordinate the School and Student Community Organiser (SCO) programme, ensuring SCOs are empowered to effectively represent students within their Schools and communities.
• Recruit, train, develop and support SCOs throughout the academic year, using the Students' Union Leadership Development Framework to build their confidence, skills and impact.
• Line manage SCOs, including recruitment, induction, probation, performance management, wellbeing support, payroll monitoring and budget oversight.
• Equip SCOs with the knowledge, skills and resources needed to effectively represent students and deliver impactful projects.
• Organise networking, training and development opportunities that enable SCOs to share best practice, collaborate and learn from one another.
• Support SCOs to plan, deliver and evaluate outreach, engagement and representation activities that increase student participation and feedback collection.
• Work closely with academic Schools, professional services and other key stakeholders to strengthen student voice and partnership working.
• Maintain effective communication channels with SCOs and relevant University stakeholders, ensuring timely updates, guidance and support.
• Collaborate with the Insight Team to identify student priorities and support SCO-led initiatives and projects that enhance the student experience.
• Ensure feedback and insights gathered through SCO activity are effectively communicated and acted upon where appropriate.
• Work with the Marketing Team to communicate regularly the impact of SCO activity.
• Oversee the SCO communication channels, including WhatsApp groups and social media accounts, ensuring they are used effectively to engage students, share opportunities and promote impactful representation activity.
• Support the ongoing development and evaluation of student leadership and representation initiatives to ensure continued impact and effectiveness.
• Support SCOs to create engaging content and campaigns that raise awareness of student voice initiatives, events and opportunities within their Schools and communities.
• Provide support to wider representation and leadership development activity as required, including Student Rep training and Elected Officer training.
• Deliver start of term SU induction talks and other presentations to help students understand how they can get involved and shape their university experience.
• Stay informed of sector best practice and emerging trends in student representation, engagement and leadership development, identifying opportunities to strengthen the Union's approach.
• Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.
• Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections.

Description du poste

University of Hertfordshire Students' Union is seeking a Representation Coordinator to lead the planning and delivery of the Students' Union representation system, focusing on School and Student Community Organisers. You will recruit, train and support student leaders to effectively represent peers across the university.

During probation you must work on campus five days per week; post-probation you may work from home one day a week, depending on needs.