Student Recruitment Navigator (UK & EU)

Sotalent; Greater London; On-site; GBP 28,000 - 44,000; Full time

Job summary

Sotalent is seeking a Student Recruitment Advisor to be the first point of contact for prospective students across the UK and EU. You will assess inbound leads, guide eligible prospects through early admissions steps, and ensure a professional, helpful experience across channels.

This role requires strong communication, CRM proficiency (Zoho), and collaboration with Admissions and Marketing to meet enrolment targets while delivering high-quality customer service.

Qualifications

• Proven consultative selling approach.
• Excellent multi-channel communication skills.
• High focus on accuracy in lead qualification and records.

Responsibilities

• Qualify leads against entry criteria for UK and Europe.
• Engage prospects via phone, email, WhatsApp and video calls.
• Maintain accurate CRM records of interactions and outcomes.
• Understand prospects' goals to recommend suitable programmes.
• Manage lead pipeline to maximise conversions and support cross-selling.
• Collaborate with Admissions and Marketing for consistent messaging.

Skills

Sales Acumen

Communication Skills

Customer Service

Active Listening

Attention to Detail

Time Management

Goal Orientation

Resilience

Programme Knowledge

Collaboration

CRM experience

Microsoft Office

Tools

Zoho CRM

Microsoft Office

Job description

Sotalent is seeking a Student Recruitment Advisor to be the first point of contact for prospective students across the UK and EU. You will assess inbound leads, guide eligible prospects through early admissions steps, and ensure a professional, helpful experience across channels.

This role requires strong communication, CRM proficiency (Zoho), and collaboration with Admissions and Marketing to meet enrolment targets while delivering high-quality customer service.