Student Overnight Welcome & Safety Officer

West Sussex; United Kingdom; Remote; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Generous pension

Employee Assistance Programme

Mental Health First Aiders

Cycle to work

Free entry to West Dean Gardens

Free/discounted short courses

Free campus facilities

Subsidised bed and breakfast

Job summary

West Dean College in West Sussex is seeking a confident Student Welcome Officer to oversee overnight operations from 8pm to 8am. You will greet students and guests, answer queries, monitor access and ensure everyone feels safe and well looked after.

Key duties include security checks, responding to alarms, keeping accurate records and providing thorough handovers to the next shift. This is a permanent role with a 42-hour week and attractive on-site benefits.

Qualifications

• Excellent communication and customer service skills.
• Organised, observant and reliable; able to work independently.
• Experience in customer service, hospitality, visitor attractions, heritage or education is an advantage.

Responsibilities

• Oversee the College overnight; carry out regular security checks and patrols, monitor access and respond to alarms.
• Answer calls, manage keys and visitor access, support students and guests with their needs; coordinate with Campus Services to maintain a safe, welcoming environment.

Skills

Customer service

Job description

West Dean College in West Sussex is seeking a confident Student Welcome Officer to oversee overnight operations from 8pm to 8am. You will greet students and guests, answer queries, monitor access and ensure everyone feels safe and well looked after.

Key duties include security checks, responding to alarms, keeping accurate records and providing thorough handovers to the next shift. This is a permanent role with a 42-hour week and attractive on-site benefits.