Student Office Team Leader – Welcome Desk

University of Westminster Students' Union; Greater London; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Flexible working hours

Professional development training

Access to Employee Assistance Programme

Team socials and events

Job summary

The University of Westminster Students' Union is hiring an Office Assistant Team Leader to supervise the Welcome Desk at the Marylebone campus. This role focuses on delivering excellent customer service, managing team operations, and supporting administrative tasks.

Ideal candidates will need strong organizational, verbal, and written communication skills, and be comfortable leading a team while helping students. You will benefit from flexible hours that fit around your lectures, and opportunities for professional development.

Qualifications

• Basic understanding of university and Students’ Union services, or willingness to learn.
• Experience in leading or working within a team and guiding colleagues.

Responsibilities

• Provide excellent customer service at the Welcome Desk.
• Respond to student queries via various channels.
• Support administrative tasks for the Students’ Union.
• Assist with events like Welcome Week and Elections.

Skills

Organisational skills

Verbal communication

Written communication

Team leadership

Customer service

Job description

The University of Westminster Students' Union is hiring an Office Assistant Team Leader to supervise the Welcome Desk at the Marylebone campus. This role focuses on delivering excellent customer service, managing team operations, and supporting administrative tasks.

Ideal candidates will need strong organizational, verbal, and written communication skills, and be comfortable leading a team while helping students. You will benefit from flexible hours that fit around your lectures, and opportunities for professional development.