Student Money Adviser

Kingston University; Kingston upon Thames; Hybrid; GBP 34,000 - 45,000; Full time

Benefits offered by this job

Enhanced DBS check

Hybrid work (some home-working)

Job summary

Kingston University is seeking a Student Money Adviser to provide information and guidance to applicants and students navigating their student journey. You will help them understand complex information from Student Finance regulations and Housing Law, and disseminate it in an accessible way to diverse stakeholders.

The role suits someone with a strong case-working background, capable of handling planned and ad hoc tasks in a fast-paced environment.

Qualifications

• Strong case-working background.
• Confident and clear communicator.
• Ability to disseminate complicated information in an accessible manner to a range of stakeholders.

Responsibilities

• Provide information and guidance to applicants and students on student finance regulations and housing law.
• Support applicants and students through their journey with clear, accessible advice.
• Contribute to a seamless, high-quality experience for current and future students.

Skills

Casework experience

Clear communication

Explain complex information

Fast-paced environment

Planning and prioritisation

Job description

This is an exciting opportunity to join the Student Advice team in the position of Student Money Adviser. As a Student Money Adviser, you provide a range of support and information to applicants and students as they navigate their student journey.

The Student Money Adviser helps applicants and students understand complex information from a variety of sources, such as Student Finance regulations and Housing Law.

We are looking for someone who with a strong case working background, who is a confident and clear communicator. The ability to disseminate complicated information in an accessible manner to a range of stakeholders in key to this role.

You will be comfortable working in a fast-paced environment, being equally adept at working on planned, routine tasks alongside ad hoc ones.

The Student Directorate aims to deliver a seamless, high-quality experience for all current and future students to ensure they are “sought after” through supporting their participation, attainment, and success.This in turn will create a culture of high performance that is inclusive, innovative, ambitious and enterprising.

The Student Services team provides the University’s first- and second-line services for students incorporating the Information Centre, Library and Learning Services, Specialist Course Support and Administration, Student Engagement and Student Life, Health and Wellbeing.

This is a full time, one-year fixed term position with a starting salary of £39,407 per annum.

The role is primarily based at our Penrhyn Road campus with some working from home considered, in line with current University policy and business need. Occasional work by rota on Saturdays is required to support student recruitment events (for which time off in lieu will be given).

An Enhanced DBS check is required for this position.

Interviews will be held onsite at the Penrhyn Road Campus and are expected to be held onMonday 12 October2026.

For informal enquiries,please contact Matthew Sheahan (Student Advice Manager).

This post is available to cover maternity leave and is expected to be held for the full duration. However, should the substantive post-holder choose to return to work earlier, this appointment may be terminated, subject to a one-month notice period.