Student Housing Operations Lead

Student Roost; Friar's Gate; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Cycle to work

33 days annual leave

Props store discount scheme

Employee assistance programme

Job summary

Student Roost in Liverpool is seeking a proactive Assistant Operations Manager to oversee day-to-day resident services, supervise front-line staff, manage maintenance requests, and coordinate with contractors to keep the property running smoothly.

This full-time role offers 37.5 hours across 5 days, a salary of £30,000–£33,000 per year, and benefits including life assurance, pension, cycle to work, and generous annual leave. You’ll play a key part in delivering excellent student housing.

Qualifications

• Leads and supports a team of front-line staff.
• Oversees maintenance requests and coordinates contractors.
• Focus on delivering exceptional resident experience.

Responsibilities

• Lead the management of onsite departments and drive service excellence.
• Demonstrate leadership by example and maintain high levels of customer service.
• Support the Operations Manager with financial performance of the property.
• Build relationships with contractors and universities to enhance the student living experience.
• Maintain safety, compliance, and a welcoming environment for residents.

Job description

Student Roost in Liverpool is seeking a proactive Assistant Operations Manager to oversee day-to-day resident services, supervise front-line staff, manage maintenance requests, and coordinate with contractors to keep the property running smoothly.

This full-time role offers 37.5 hours across 5 days, a salary of £30,000–£33,000 per year, and benefits including life assurance, pension, cycle to work, and generous annual leave. You’ll play a key part in delivering excellent student housing.