Student Housing Operations Lead

Sanctuary Group; Liverpool; On-site; GBP 24,831 - 30,349; Full time

Benefits offered by this job

25 days leave (plus public holidays)

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work Scheme

Voluntary health plans

Wellbeing support

Job summary

Sanctuary Group is looking for an Assistant Accommodation Manager in Liverpool to oversee site operations, manage a team of General Assistants, and ensure high cleaning standards.

The ideal candidate will have experience in accommodation operations, excellent communication skills, and the ability to handle customer queries effectively. Benefits include 25 days leave and a pension scheme.

Qualifications

• Experience in high-quality accommodation operations or customer service.
• Ability to work effectively with teams and communicate clearly.
• Some management and administrative experience is beneficial.

Responsibilities

• Line manage a team of General Assistants for cleaning and service.
• Process rent payments and manage finance tasks within the role.
• Provide quality customer service and handle tenant queries.

Skills

Accommodation operations delivery

Effective communication

Managing staff

Customer service skills

Microsoft Office applications

Full valid driving licence

Job description

Sanctuary Group is looking for an Assistant Accommodation Manager in Liverpool to oversee site operations, manage a team of General Assistants, and ensure high cleaning standards.

The ideal candidate will have experience in accommodation operations, excellent communication skills, and the ability to handle customer queries effectively. Benefits include 25 days leave and a pension scheme.