Student Finance Advisor – Higher Education

Elizabeth School of London; Manchester; Sur place; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Annual leave 7.2 weeks

Pension scheme

Sick pay

Maternity/Paternity pay

Wellbeing support

Virtual GP access

Speak Up Service

Confidential counselling

Financial/legal/medical advice

Life & Leadership coaching

Discounts and perks

Self-development trainings

Résumé du poste

Elizabeth School of London is seeking a diligent Student Fees and Financial Support Officer to join the Student Fees and Financial Support Team. You will deliver student finance guidance, advise applicants, and ensure smooth operation of financial processes across campus.

Experience in higher education and proficiency with Microsoft Office are preferred. This role offers development opportunities and a collaborative work environment across several city campuses.

Qualifications

• Experience of working under pressure and managing priorities.
• Experience of providing advice to students and applicants
• Experience of using Microsoft Word, Excel, Teams, OneDrive and PowerPoint.
• Excellent interpersonal skills and the ability to communicate effectively.
• The ability to organize your own work, and the work of others, prioritizing workload to meet key deadlines.
• A high degree of accuracy and the ability to pay close attention to detail.
• The ability to remain calm under pressure.
• The ability to build and maintain relationships with key stakeholders in a professional manner.
• The ability to analyse and interpret data.

Responsabilités

• Support in the delivery of all student finance-related activities.
• Provide professional advice and information to students and prospective students.
• Be conversant with student finance regulations.
• Support the development and enhancement of Student Finance systems and processes.
• Coordinate student finance information and communications including the student finance web pages, calendar and training activities.
• Develop and maintain systems to ensure oversight of the operation of student finance processes.
• Deliver advice with casework on areas including tuition fees, payments, registration, funds and bursaries.
• Provide financial support by signposting, referring students to appropriate services within and external to the University.
• Support in maintaining a strong proactive customer-focused service to students.

Connaissances

Under pressure

Student advice

Microsoft Office

Interpersonal skills

Time management

Attention to detail

Stakeholder relations

Data analysis

Outils

Microsoft Word

Microsoft Excel

Microsoft Teams

OneDrive

PowerPoint

Description du poste

Elizabeth School of London is seeking a diligent Student Fees and Financial Support Officer to join the Student Fees and Financial Support Team. You will deliver student finance guidance, advise applicants, and ensure smooth operation of financial processes across campus.

Experience in higher education and proficiency with Microsoft Office are preferred. This role offers development opportunities and a collaborative work environment across several city campuses.