Head of Student Financial Services

GEDU Services

Brixton

On-site

GBP 90,000 - 120,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

25 days annual leave, plus 8 public holidays

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible Benefits: Cycle to Work, Workplace Nursery

Discretionary annual performance bonus

Perks@Work discounts platform

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

Job summary

An educational institution is seeking a dynamic Head of Fees and Income to manage tuition fees and billing. The role involves ensuring financial sustainability and compliance, while collaborating across departments. Key responsibilities include leading strategic development of fee policies, overseeing income collection, and managing a high-performing team. The ideal candidate should possess in-depth knowledge of UK funding models and have strong leadership skills. This role offers a permanent position with competitive benefits including annual leave and professional development support.

Qualifications

Proven experience in student finance within higher education or a similar environment.
Demonstrable ability to develop and implement fee policies aligned with strategic goals.
Experience in managing debt recovery processes and income collection efficiency.
Exceptional communication skills and stakeholder engagement abilities.
Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
Experience in managing debt recovery processes and improving income collection efficiency.
Proficiency in data analysis and income forecasting to support financial planning.
Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance.
Ability to work collaboratively across departments and influence senior stakeholders.

Responsibilities

Lead the strategic development of tuition fee policies and payment plans.
Oversee student billing, income collection, and debt recovery processes.
Collaborate across departments to enhance the student journey.
Collaborating across departments to enhance the student journey
Managing a high‑performing team with a focus on service excellence
Providing insights and reports to senior leadership and governing bodies

Skills

Strong knowledge of UK tuition fee structures

Excellent financial acumen

Exceptional communication skills

Proficiency in data analysis

Leadership and team management skills

Education

Professional Finance Qualifications (e.g., ACCA, CIMA)

Tools

Financial systems and reporting tools

Job description

Type of Contract: Permanent (On-Site)

Department: Finance

Location: London, Greenford

Our Vision: Changing lives through education.

Head of Fees and Income

We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long‑term goals.

What You’ll Be Doing

Leading the strategic development of tuition fee policies and payment plans
Overseeing student billing, income collection, and debt recovery processes
Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
Collaborating across departments to enhance the student journey
Managing a high‑performing team with a focus on service excellence
Providing insights and reports to senior leadership and governing bodies

What We’re Looking For

Proven experience in student finance within higher education or a similar environment
Strong knowledge of UK tuition fee structures and funding models
Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills.
Exceptional communication skills and stakeholder engagement abilities.
Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
Experience in managing debt recovery processes and improving income collection efficiency.
Proficiency in data analysis and income forecasting to support financial planning.
Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Ability to work collaboratively across departments and influence senior stakeholders.

Desirable