Student Experience Team Member

Pertemps Gloucester; Bath; On-site; GBP 19,286 - 22,041; Full time

Job summary

Pertemps Gloucester in Bath is seeking a Student Experience Advisor to help create a safe, welcoming student living environment. You will handle parcel deliveries, patrols, and front-of-house duties, with shifts that include 7:00am–3:00pm or 2:00pm–10:00pm on a 5 days on/2 days off rota.

The role requires excellent customer service and strong communication skills. Immediate start with commitment until September, offering full-time 37.5 hours or part-time 15 hours, with weekend rotation.

Qualifications

• Previous customer service experience.
• Excellent communication and interpersonal skills.
• Reliable with strong timekeeping.
• Friendly, approachable, and professional attitude.
• Ability to remain calm under pressure.
• Comfortable working independently and as part of a team.

Responsibilities

• Managing and distributing parcels and deliveries.
• Carrying out regular building patrols.
• Responding appropriately to fire alarms and safety procedures.
• Meeting and greeting students, visitors, and contractors.
• Handling student enquiries professionally and efficiently.
• Providing excellent front of house customer service.
• Supporting the onsite team with day to day operations.

Skills

Customer service

Job description

Student Experience Advisor

Central Bath

£14.00 per hour

Full Time 37.5 hrs and Part Time Available 15 hrs| Rotating Shifts 5 days on 2 days off including weekends

Shifts include 7am- 3pm or 2pm -10pm

Immediate Start | Commitment Until September

We are currently recruiting for a Student Experience Advisor's to join a busy and vibrant student accommodation team based in Central Bath.

Shift Pattern

• Full-time hour
• Rotating 2:00pm - 10:00pm / 7:00am - 3:00pm
• 5 days out of 7, including weekends on a rota basis

Key Responsibilities

As a Student Experience Advisor, you will play an important role in creating a safe, welcoming, and positive living environment for students.

• Managing and distributing parcels and deliveries
• Carrying out regular building patrols
• Responding appropriately to fire alarms and safety procedures
• Meeting and greeting students, visitors, and contractors
• Handling student enquiries professionally and efficiently
• Providing excellent front of house customer service
• Supporting the onsite team with day to day operations

What We're Looking For

• Previous customer service experience
• Excellent communication and interpersonal skills
• Reliable with strong timekeeping
• Friendly, approachable, and professional attitude
• Ability to remain calm under pressure
• Comfortable working independently and as part of a team