Student Experience Programs Coordinator

Heriot-Watt University; City of Edinburgh; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

28 days annual leave

33 days after 5 years

9 buildings closed days

Job summary

Heriot-Watt University in Edinburgh is seeking a Student Experience Administrative Assistant to support student-facing events and the overall student experience in the School of Energy, Geoscience, Infrastructure and Society (EGIS).

Reporting to the Head of Operations, you will coordinate student societies, Welcome Week activities, meetings, newsletters, social media content, and campus communications, while providing accurate administration and proactive, customer-focused service in a busy

Qualifications

• Essential: team working, literacy/numeracy SCQF Level 5 or equivalent, experience in similar environment, IT proficiency including MS Office, excellent English communication, proactive approach, accuracy under pressure, strong customer service, ability to use social media and produce SharePoint newsletters.

Responsibilities

• Support student societies and events including Welcome Week/Induction activities.
• Provide administrative support for student voice activity.
• Set up Canvas Induction and Discipline sites.
• Coordinate student field trips and placements.
• Clerk committees and maintain communications including newsletters and webpages.

Skills

Teamworking

Literacy & numeracy SCQF5

Experience in similar environment

IT packages & MS Office

Verbal & written English

Professional & proactive approach

Attention to detail under pressure

Customer service

Social media & SharePoint content

Education

SCQF Level 5

SCQF Level 6 or equivalent

Tools

SharePoint

Job description

Heriot-Watt University in Edinburgh is seeking a Student Experience Administrative Assistant to support student-facing events and the overall student experience in the School of Energy, Geoscience, Infrastructure and Society (EGIS).

Reporting to the Head of Operations, you will coordinate student societies, Welcome Week activities, meetings, newsletters, social media content, and campus communications, while providing accurate administration and proactive, customer-focused service in a busy