Student Experience & Learning Support Assistant

The University of Manchester; Manchester; On-site; GBP 25,000 - 35,000; Part time

Benefits offered by this job

Generous employer pension contribution

Christmas closure benefits

Employee discount platform

Job summary

The University of Manchester is looking for a Teaching, Learning, and Student Experience Support Assistant to provide outstanding support to students and staff. You will play a crucial role in responding to enquiries, managing administrative tasks, and organizing events.

Join a welcoming team dedicated to continuous improvement and student success. This varied role requires excellent communication and organizational skills, and offers a range of benefits including a generous pension scheme and

Qualifications

• Experience supporting students or customers.
• Strong communication skills for clear explanations.
• Good organizational skills with attention to detail.
• Confidence in using digital tools or willingness to learn.
• Professional and student-focused attitude.

Responsibilities

• Respond to student enquiries with clear information.
• Support administrative processes and maintain accurate records.
• Help organize meetings and student events.
• Undertake shifts on the Student Support Hub.

Skills

Student support experience

Communication skills

Organizational skills

Digital tools proficiency

Professional attitude

Job description

The University of Manchester is looking for a Teaching, Learning, and Student Experience Support Assistant to provide outstanding support to students and staff. You will play a crucial role in responding to enquiries, managing administrative tasks, and organizing events.

Join a welcoming team dedicated to continuous improvement and student success. This varied role requires excellent communication and organizational skills, and offers a range of benefits including a generous pension scheme and