Student Experience & Learning Support Assistant

University of Manchester; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous pension contribution

Christmas closure across departments

Purple Place discounts

Job summary

The University of Manchester invites applications for the post of Teaching, Learning and Student Experience Assistant in the Student Support and Wellbeing Team of the School of Arts, Languages and Cultures. This role focuses on delivering excellent customer service within the academic community and supporting postgraduate taught and undergraduate education.

Based in the Student Support Hub, Samuel Alexander Building, you will liaise with academic, professional services staff and students to

Qualifications

• Customer service experience required.
• Understanding of academic and pastoral support procedures desirable.
• Able to liaise with academic staff, PS staff and students.

Responsibilities

• Assist with student support in the Hub and School.
• Provide information on education and wellbeing services to students.
• Collaborate with stakeholders to enhance student experience.

Skills

Customer service

Stakeholder liaison

Education

Experience in Higher Education

Job description

The University of Manchester invites applications for the post of Teaching, Learning and Student Experience Assistant in the Student Support and Wellbeing Team of the School of Arts, Languages and Cultures. This role focuses on delivering excellent customer service within the academic community and supporting postgraduate taught and undergraduate education.

Based in the Student Support Hub, Samuel Alexander Building, you will liaise with academic, professional services staff and students to