Student Experience & TLSE Assistant (Hybrid)

University of Manchester; Manchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Generous pension contribution

Flexible and Hybrid working

Purple Place employee discount

Job summary

University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant to provide administrative support for taught Masters and Undergraduate programmes. You will handle enquiries, maintain records and produce official documents, while updating Canvas and Campus Solutions and assisting with registrations.

The role welcomes diverse perspectives and requires strong communication, organisational skills and digital literacy in a dynamic HE environment.

Qualifications

• Experience with administrative processes.
• Strong written and spoken communication.
• Excellent organisation and prioritisation in a busy environment.
• Attention to detail and problem solving.
• Digital literacy with standard IT packages.

Responsibilities

• Dealing with student enquiries via email, on the phone and face-to-face.
• Maintaining student records and updating university systems accurately.
• Producing official documentation such as letters and programme handbooks.
• Updating programme and course unit information in Canvas and Campus Solutions.
• Assisting students with the registration process and providing administrative support for teaching staff and students.

Skills

Administrative processes

Oral and written communication

Organisational skills

Attention to detail

Digital literacy

Tools

Canvas

Campus Solutions

Job description

University of Manchester is seeking a motivated Teaching, Learning and Student Experience Assistant to provide administrative support for taught Masters and Undergraduate programmes. You will handle enquiries, maintain records and produce official documents, while updating Canvas and Campus Solutions and assisting with registrations.

The role welcomes diverse perspectives and requires strong communication, organisational skills and digital literacy in a dynamic HE environment.