Student Events & Programs Coordinator

Ellison Institute, LLC; Oxford; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Travel allowance

Bonus

Pension

Life Assurance

Income Protection

Private Medical Insurance

Employee discounts

Electric car scheme

Nursery Salary Sacrifice

Cycle to Work

Family Planning

Neurodiversity support

Coaching & Therapy services

Job summary

The Ellison Institute of Technology (EIT) invites you to join as an Administrator supporting the Student Engagement team within the EIT Education & Scholarships unit at the University of Oxford. You will coordinate student events, manage registrations, venues and materials, and help create an engaging, inclusive student community.

The role demands excellent organisational and communication skills, experience with CRM systems (Salesforce preferred), and the ability to handle a high-volume

Qualifications

• Experience supporting the logistical aspects of events, meetings and projects.
• Strong verbal and written communication with exceptional interpersonal skills
• Strong cultural awareness and sensitivity, with the ability to work with people from a variety of backgrounds.
• Strong attention to detail.
• Demonstrable administrative experience, including managing enquiries, coordinating follow-up actions and maintaining accurate records.
• Technically proficient in Microsoft Office, with confidence in learning and using a CRM and other administrative systems.
• Ability to manage a varied and high-volume workload in a fast-paced environment.
• Demonstrated commitment to the highest standards of ethics and confidentiality.
• Experience supporting multiple stakeholders.

Responsibilities

• Support the planning and delivery of student events and programming, coordinating registrations, venues, catering, accessibility requirements, event materials and on-the-day logistics.
• Coordinate event communications, including invitations, reminders, logistical updates and post-event follow-up, and respond to routine attendee enquiries.
• Manage the team inbox and other communication channels, coordinating timely responses and follow-up with relevant teams, and escalating complex or sensitive matters as appropriate.
• Maintain accurate and up-to-date student records and support the day-to-day administration of processes in Salesforce and other relevant systems, completing routine data entry and quality checks, resolving discrepancies, and escalating system issues or enhancement needs.
• Maintain event documentation and support evaluation, including attendance records, feedback surveys and evaluation data.
• Support venue and supplier administration, including supplier onboarding, contract documentation, raising purchase orders and tracking invoices.
• Coordinate the development and review of key student materials, such as the Student Handbook, ensuring content is accessible and engaging.
• Provide administrative and logistical support for meetings, including scheduling, agenda preparation, minute-taking, and follow-up of agreed actions.
• Provide general administrative assistance to the Student Engagement team as required, contributing to a well-functioning team.

Skills

Event logistics

Communication skills

Cultural awareness

Attention to detail

Administrative experience

CRM proficiency

Workload management

Ethics & confidentiality

Stakeholder management

Tools

Salesforce

Job description

The Ellison Institute of Technology (EIT) invites you to join as an Administrator supporting the Student Engagement team within the EIT Education & Scholarships unit at the University of Oxford. You will coordinate student events, manage registrations, venues and materials, and help create an engaging, inclusive student community.

The role demands excellent organisational and communication skills, experience with CRM systems (Salesforce preferred), and the ability to handle a high-volume