Student Engagement & Support Administrator (Hybrid)

Birkbeck University London; City Of London; Hybride; GBP 31 000 - 35 000; Plein temps

Avantages offerts par ce poste

31 days paid leave

Pension scheme

Flexible working

Hybrid work

Central London location

Résumé du poste

Birkbeck University London is seeking a Student Engagement Administrator to join the central Student Engagement Team. The role provides friendly, reliable administrative support to help students stay connected with their studies and access support when needed.

You will monitor queries, respond to routine inquiries, and escalate complex questions. You will also coordinate busy diaries and meetings, manage records, and help develop clear processes while supporting multiple workstreams.

Qualifications

• Experience in administrative or reception roles.
• Ability to manage queries and maintain accurate records.
• Familiarity with spreadsheets or simple data tracking.

Responsabilités

• Manage queries via shared inbox and other channels.
• Coordinate diaries and arrange meetings with colleagues.
• Record actions, circulate papers and follow up on tasks.

Connaissances

Organisation

Communication

Excel

Outils

Microsoft Excel

Description du poste

Birkbeck University London is seeking a Student Engagement Administrator to join the central Student Engagement Team. The role provides friendly, reliable administrative support to help students stay connected with their studies and access support when needed.

You will monitor queries, respond to routine inquiries, and escalate complex questions. You will also coordinate busy diaries and meetings, manage records, and help develop clear processes while supporting multiple workstreams.