Student Engagement Administrator — Flexible Hours

Abingdon and Witney College; Abingdon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous pension

Holiday schemes

Continued professional development

Flexible working options

Corporate gym membership

Cycle/tech scheme

Job summary

Abingdon and Witney College is seeking a proactive Student Engagement Administrator to provide front-of-house reception and support the administration of student financial support and engagement activities.

You will be the first point of contact for students, staff, visitors and stakeholders, ensuring a welcoming and efficient service while helping students access financial support available to them.

Qualifications

• Level 2 qualification or equivalent and Level 2+ in literacy, numeracy, and IT.
• Excellent written and verbal communication skills.
• Strong organisational and administrative abilities.
• Experience delivering customer service.
• Proficient in Microsoft Office 365.

Responsibilities

• Provide a professional and customer-focused reception service.
• Assist with administration of student financial support and bursary applications.
• Collate and process information relating to student financial support schemes.
• Perform data entry, record management, room bookings, meetings, minute taking, and request processing.
• Manage shared mailboxes and ensure timely responses.

Skills

Communication skills

Customer service experience

Organisational skills

Attention to detail

IT skills

Teamwork

Confidentiality

Education

Level 2 qualification or equivalent

Level 2+ literacy, numeracy and IT

Tools

Microsoft Office 365

IT systems

Job description

Abingdon and Witney College is seeking a proactive Student Engagement Administrator to provide front-of-house reception and support the administration of student financial support and engagement activities.

You will be the first point of contact for students, staff, visitors and stakeholders, ensuring a welcoming and efficient service while helping students access financial support available to them.