Student Concierge and Facility Coordinator

Sommet Education; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Student Concierge and Facility Intern to enhance student experiences at their London campus. This role is perfect for those who thrive in a vibrant community, offering opportunities to engage with students, coordinate events, and manage campus operations. You will be at the forefront of creating unforgettable moments while developing your skills in hospitality and student services. Join a dedicated team focused on student success and well-being, where your contributions will make a real impact on the campus community.

Qualifications

• Passion for hospitality and student life.
• Experience in creating memorable experiences.

Responsibilities

• Champion student engagement through events and community activities.
• Support student journey from arrivals to inductions.

Skills

Community Engagement

Organizational Skills

Creative Thinking

Communication Skills

Networking Abilities

Education

Bachelor in Hospitality

Bachelor in Business

Bachelor in Communications

Bachelor in Public Relations

Job description

Student Concierge and Facility Coordinator

Internship contract (6 months) / Glion London Campus, South West

Sommet Education is a hospitality management and pastry & culinary arts education group with over 1200 employees, comprising five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group, and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting), and London, UK (Enrolment, Marketing, and Digital).

We share values of Development, Distinctiveness, Joint commitment, Openness, and Sense of service.

Are you passionate about creating unforgettable student experiences and fostering a vibrant campus community? As our Student Concierge & Facility Intern, you’ll be at the heart of student life; connecting people, solving problems, and making things happen. From first impressions at the front desk to behind-the-scenes coordination of campus facilities.

Your Role

What you’ll be doing:

1. Champion student engagement through exciting events, integration programs, and community-building activities
2. Be the welcoming face of the campus, greeting visitors, sharing information, and assisting with tours and private visits
3. Respond to internal and external queries by phone and email with professionalism and warmth
4. Support the student journey from day one, helping with arrivals, inductions, and check-ins
5. Collaborate on events like Open Days and Recruitment Days alongside the Career & Internship team
6. Gather student feedback and respond to student needs
7. Help manage campus operations by reporting maintenance issues and handling access cards
8. Liaise with external vendors and service providers to ensure smooth operations behind the scenes

About You

You’re a people person with a passion for hospitality and student life. Whether you have a bachelor’s in hospitality, business, communications, public relations, or equivalent experience, you know how to create memorable experiences and build lasting relationships.

Here’s what you’ll bring to the table:

• A natural flair for community engagement and multicultural collaboration
• Excellent organizational skills and the ability to manage multiple priorities
• Creative thinking and a proactive attitude
• Strong communication and networking abilities
• Flexibility with your schedule and a can-do mindset
• Fluency in English, both written and spoken

Why Join Us?

If you’re passionate about enhancing the student experience and creating a sense of community, we want to hear from you! At Glion London, you’ll join a supportive team dedicated to student success, engagement, and wellbeing. You’ll gain hands-on experience in a dynamic environment, contribute to meaningful initiatives, and develop key skills to boost your career in hospitality, events, or student services.

Key Requirements

• Due to the nature of this role, you will be required to work on-site at the Glion London Campus
• Application deadline: 16th May 2025
• Please note that this organisation cannot provide visa sponsorship. Candidates must be based in the UK and have the right to live and work in the UK without sponsorship.