Student-Centric Library Support Specialist

University of the Arts London; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

University of the Arts London is seeking a Library Assistant to join the Central Saint Martins library on a full-time, permanent basis. The role involves helping students with information enquiries in person and online, supporting self-issue systems, IT, printing, and stock-related duties, and maintaining the collections.

You will work 35 hours/week, typically 10:00–18:00, Monday to Friday. The ideal candidate will have experience in a library or customer service environment, strong IT and

Qualifications

• Experience in a library or customer service environment.
• Excellent IT and communication skills.
• Post-16 level training required.

Responsibilities

• Assist users with information enquiries in person and online.
• Provide support for self-issue systems, IT and printing.
• Handle stock-related duties and circulation of items.
• Help maintain and care for library collections.
• Produce promotional material and instructional guides for students.

Skills

Customer service

Information environment

IT skills

Communication

Education

Post-16 level training

Tools

Library management system

Live chat ASK

Job description

University of the Arts London is seeking a Library Assistant to join the Central Saint Martins library on a full-time, permanent basis. The role involves helping students with information enquiries in person and online, supporting self-issue systems, IT, printing, and stock-related duties, and maintaining the collections.

You will work 35 hours/week, typically 10:00–18:00, Monday to Friday. The ideal candidate will have experience in a library or customer service environment, strong IT and