Student Administration & Customer Service Assistant Degree Apprenticeship

Teaching Vacancies; Great Yarmouth; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Canteen

Cycle to work scheme

Job summary

Teaching Vacancies is seeking a Student Administration & Customer Service Apprentice to join the college in East Norfolk. The role combines university study with hands-on experience in student administration and customer service.

You will gain exposure to finance and catering teams and be expected to support various College areas as needed. The apprenticeship offers a pathway to a degree in a chosen discipline and potential for future professional qualifications upon completion.

Qualifications

• 96 UCAS Tariff points equivalent to 3 A levels at grades C or above. Equivalent UCAS Tariff points also accepted from BTEC Level 3 Diplomas and Access to HE Diplomas.
• Minimum of 5 GCSEs including Maths and English at grade C / 4 or above

Responsibilities

• This training position provides the postholder with Student Administration and Customer Service experience whilst studying towards a Degree. You will work within the Finance and Catering team and may support different areas of the College as required.
• At the end of the degree apprenticeship, the postholder will have a permanent role at the College supporting student administration and customer service.

Education

UCAS Tariff points

GCSEs

Job description

Student Administration & Customer Service Assistant Degree Apprenticeship

What skills and experience we're looking for

Essential Qualifications:

• - 96 UCAS Tariff points equivalent to 3 A levels at grades C or above. Equivalent UCAS Tariff points also accepted from BTEC Level 3 Diplomas and Access to HE Diplomas
• - Minimum of 5 GCSEs including Maths and English at grade C / 4 or above

What the school offers its staff

• Canteen
• Cycle to work scheme

Further details about the role

Key purpose of role:

This training position provides the postholder with Student Administration and Customer Service experience whilst studying towards a Degree. The role provides the opportunity to develop customer service skills and gain experience working within the Finance and Catering team at East Norfolk. The successful postholder will be expected to demonstrate a flexible approach to work, supporting different areas of the College as required. At the end of the degree apprenticeship, the postholder will have a permanent role at the College supporting student administration and customer service.

The successful postholder will have the opportunity to undertake a degree apprenticeship programme of their choice (either Project Management or Accountancy) from those recognised by the College.

Upon completion of the degree, there may also be opportunities to study for additional relevant professional qualifications, depending on the postholder's interests, performance, and the needs of the role.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.