Stroke Pathway Coordinator & Medical Secretary

Transformation Unit; East Midlands; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Co-ordinator/Medical Secretary (Band 3) to provide an efficient secretarial service to consultants and their team for NHS work. The role requires flexibility to work with medical secretarial staff and clinicians, with strong communication and organisational skills.

The post holder will prioritise workload, work with multiple consultants, and support waiting list management and performance data.

Qualifications

• Educated to GCSE or equivalent.
• Experience of working in a customer care/patient care environment.
• Experience of working in a supervisory or mentoring role.
• Advanced IT skills to include Microsoft Word and Excel.

Responsibilities

• Act as the main point of contact for patients and medical staff on behalf of the consultant and team ensuring queries are answered with skill and sensitivity.
• Typing/proof-reading and dispatch of clinical correspondence within agreed timescales and quality standards.
• Ensure urgent test results/correspondence is brought to the immediate attention of the Consultant or team.
• An understanding of 18-week RTT process.
• Support management in the preparation and validation of waiting lists and performance data in team leader's absence.
• Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Time management

Education

GCSE or equivalent

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Co-ordinator/Medical Secretary (Band 3) to provide an efficient secretarial service to consultants and their team for NHS work. The role requires flexibility to work with medical secretarial staff and clinicians, with strong communication and organisational skills.

The post holder will prioritise workload, work with multiple consultants, and support waiting list management and performance data.