Pathway Co-Ordinator / Medical Secretary

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Co-ordinator/Medical Secretary to join the Stroke Medical Secretary Team. You will provide an efficient secretarial service to consultants and their team for NHS work, working flexibly with secretarial staff, consultants and other teams as required.

Ideal candidates will have strong communication and problem‑solving skills, ability to prioritise workload, and tactful, professional handling of queries from patients

Qualifications

• Secretarial experience in a clinical/NHS setting preferred.
• Typing, proofreading and dispatch of clinical correspondence.

Responsibilities

• Be the main point of contact for patients and medical staff for the consultant and team.
• Typing, proofreading and dispatch of clinical correspondence within agreed timescales and quality standards.
• Highlight urgent test results/correspondence to the Consultant or team immediately.
• Understand the 18-week RTT process.
• Support management in preparing and validating waiting lists and performance data.
• Liaise with wards, departments and external healthcare providers.
• Provide secretarial support/cover for colleagues during absence.

Skills

Secretarial experience

Communication skills

Problem-solving

Prioritisation

Job description

If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team, this could be the position you are looking for!

An opportunity has arisen within the Specialist Medicine Business Unit 1 for a Pathway Co-ordinator/Medical Secretary as part of the Stroke Medical Secretary Team.

The post holder will be required to provide an efficient secretarial service to the consultants and their team in respect of NHS work. They will need to work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

We are looking for an enthusiastic and motivated team player with excellent communication & problem-solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management. You will be working alongside a number of consultants and various other clinical staff.

• You will act as the main point of contact for patients and medical staff on behalf of the consultant and team ensuring that all queries are answered with skill and sensitivity and in a courteous and professional manner
• Typing/proof-reading and dispatch of clinical correspondence within agreed timescales and quality standards
• Ensure urgent test results/correspondence is brought to the immediate attention of the Consultant or team
• An understanding of 18-week RTT process
• Support management in the preparation and validation of waiting lists and performance data in team leader's absence
• Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers
• Providing secretarial support/cover for colleagues during absence

All training required will be provided on appointment.

Closing date of applications: 29th October 2026

Interview date: 12th November 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Beky Mansey Job title: Operational Coordinator Email address: [e-mail] Telephone number: 07384457864