Stripe-Powered Payments Platform Lead (UK)

Digital Science; Greater London; Híbrido; GBP 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Digital Science in London is seeking a Payment Platform Manager to own Digital Science's B2C payments ecosystem end-to-end — Stripe in particular, alongside adjacent platforms such as Recurly and PayPal — acting as internal product owner for payment processing, driving optimisation and conversion improvements, managing payment risk and compliance, and developing the commercial relationship with Stripe and other payment vendors.

Qualificações

• 3–5+ years of experience in payment operations, e-commerce, or fintech.
• Deep working expertise with Stripe, including Billing, Radar, and Sigma.
• Data-driven, with working proficiency in SQL and BI/analytics tools.
• Technically fluent and operationally rigorous, comfortable working with engineering and product teams on payment integrations.
• Strong communicator, able to translate payment performance into clear commercial and financial narratives.

Responsabilidades

• Act as internal product owner for Stripe, Recurly, and PayPal and as primary contact for Stripe.
• Document and maintain standard operating procedures for payment platform configurations and changes.
• Monitor and improve checkout authorization rates and payment conversion.
• Lead the rollout of Alternative Payment Methods (Apple Pay, Google Pay, etc.) to widen coverage.
• Own retry and dunning logic for failed payments and support FX strategy for cross-border flows.
• Manage disputes, chargebacks, and fraud tooling (Stripe Radar, 3D Secure).
• Own PCI-DSS compliance for payment processing and troubleshoot conversion drop-offs.
• Develop and manage commercial relationships with Stripe and other vendors including pricing discussions.
• Build cost-benefit analyses for payment infrastructure decisions (e.g., EU Stripe instance).
• Partner with Revenue Operations, Product, and B2C Commercial teams to align payment strategy with priorities.
• Provide payment analytics and reporting to Finance BP and B2C leadership.
• Act as project owner for phased extension of payment platform ownership across vendors.
• Identify and implement process improvements and automation within payment operations.

Conhecimentos

Payment operations

Stripe expertise

SQL & BI analytics

Communication

Fintech domain knowledge

Ferramentas

Stripe

Recurly

PayPal

Descrição da oferta de emprego

Digital Science in London is seeking a Payment Platform Manager to own Digital Science's B2C payments ecosystem end-to-end — Stripe in particular, alongside adjacent platforms such as Recurly and PayPal — acting as internal product owner for payment processing, driving optimisation and conversion improvements, managing payment risk and compliance, and developing the commercial relationship with Stripe and other payment vendors.