Strategy & Operations Manager

NALA; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a driven individual to lead impactful projects and optimize operations. This role involves managing vendor relationships, developing strategic partnerships, and utilizing data to drive decisions. The ideal candidate will have a strong background in consulting, with experience in SQL, Python, or R. This is a unique opportunity to make a significant impact within a dynamic environment and contribute to the company's growth trajectory. Join a forward-thinking team and help shape the future of operations in a fast-paced, data-driven landscape.

Benefits

23 Days Off Plus Kenyan Bank Holidays

Private Medical Coverage

Birthday Leave

Learning Budget

Free Lunch

Monthly Social Events

Qualifications

• 2+ years in a fast-paced environment, preferably in top-tier consulting.
• Experience leading complex projects with a data-driven approach.

Responsibilities

• Building scalable processes to support hyper-growth.
• Leading core infrastructure projects from start to finish.

Skills

SQL

Python

R

Project Management

Data Analysis

Education

Bachelor's Degree

Job description

2 weeks ago Be among the first 25 applicants

Your Mission

Drive growth by leading high-impact projects, optimising operations, and forging strategic partnerships — all powered by data and execution.

Your Responsibilities in this Role

• Building and optimising scalable processes to continue Nala's hyper-growth
• Leading and executing (end to end) core infrastructure projects
• Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
• Managing critical vendor relationships and building performance tracking systems
• Developing strategic supply chain partnerships and negotiating commercial terms

Must-have requirements

• 2+ years of work experience in a fast-paced environment (Preferably McKinsey, Bain, BCG, Top Tier IB or other strategy consulting firms)
• Experience coding with SQL, Python, or R
• A solid track record of taking ownership and leading complex projects end to end
• A knack for breaking down complex problems and working with data
• Willing to re-locate to Nairobi, Kenya
• Natural curiosity and a drive to make an impact
• An interest in the financial industry

Nice to have requirements

• Additional language skills

Success in the role looks like

3-Month Metrics

• Project Ownership: Leading at least one cross-functional infrastructure project with clear progress as we scale our operations

6-Month Metrics

• Project Delivery: Managing a portfolio of projects across our operations, finding efficiencies across different teams to create a more scalable operation

Interview Process

You will need to submit your application through our ATS Workable. No cover letter needed.

If successful, you will be invited to a four-stage interview process:

• [30 mins] Interview with the Talent Team — to understand your motivation and experience. Prepare to explain why you applied for this role.
• [1 hour] Interview with the Operations Manager — to delve into your experience as detailed on your CV. Know your CV well.
• Assessment and review — a short exercise simulating a role-related task, followed by a review discussion.
• [45 mins] Leadership Interview(s) — with a senior team member, discussing your motivation and answering any questions about the business.

Benefits

• 23 Days Off Plus Kenyan Bank Holidays
• Private Medical coverage from day one
• Birthday Leave — a day off to celebrate your birthday
• Learning Budget — $1000 annually for development
• Free Lunch every day
• Monthly Social Events to celebrate milestones and birthdays

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting