Strategy & Operations Manager

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Strategy & Ops Manager to drive operational success and strategic initiatives. This role involves collaborating with the Executive Committee and regional leads to execute plans and deliver data-driven recommendations. The ideal candidate will have 3-5 years of experience in consulting or strategy roles, strong analytical skills, and the ability to thrive in a fast-paced environment. Join a friendly team that values collaboration and offers fantastic benefits, while playing a key role in shaping the future of digital asset management.

Benefits

Critical Illness cover

Life Insurance

Flexible bank holidays

Qualifications

• 3-5 years experience in consulting or strategy/operations.
• Strong analytical skills and ability to thrive in dynamic environments.

Responsibilities

• Support operational planning and execution to meet targets.
• Collaborate with leadership on strategic options and recommendations.

Skills

Analytical Skills

Communication Skills

Problem Solving

Operational Planning

Data Analysis

Tools

Excel

PowerBI

Tableau

Job description

Zodia Custody is a global crypto custody platform designed for institutions. Starting as a venture out of Standard Chartered Bank and now backed by other respected institutions, Zodia Custody has expanded across Europe, APAC, MEA, and growing into the US.

We aim to help institutions safely unlock their future in the complex and evolving world of digital assets by providing asset safeguarding (custody) and a gateway into other products (e.g. staking, off-exchange settlement). We have ambitious plans to scale our international operations and continue to innovate our product suite as the crypto and broader digital asset market evolves.

Scope of the role:

The Strategy & Ops Manager will work closely with the Executive Committee and regional leads to execute on our operating plan and drive success as we scale.

What you’ll do:

• Operational planning and execution: support in driving initiatives to deliver on our 2025-26 targets, collaborating with our Executive Committee and regional leads
• Strategy: support our Executive Committee and regional leads with evaluating strategic options and delivering data-driven recommendations
• Reporting: coordinate and input into management and Board reporting, collaborating with Finance and Operations

Requirements

• At least 3-5 years experience at a top consulting firm or experience in Strategy / Operations at a scale up
• Experience in analysing complex problems, identifying root causes and creating scalable solutions
• Ability to thrive in fast-paced, dynamic environments and manage multiple priorities
• Strong analytical skillset including experience with Excel and other analytical software (e.g. PowerBI, Tableau)
• Exceptional verbal and written communication skills
• Based in London and ability to work in-office at least 3 days per week

Reporting to: Chief of Staff

Key Stakeholders:

• Chief of Staff
• CEO
• Managing Directors of each our regions

We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including:

• Critical Illness cover
• Life Insurance
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)