Strategy Manager, Customer Value - Hybrid + 20% Bonus

EasyJet Plc; Luton; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

20% bonus

7% pension

Staff travel benefits

Job summary

easyJet is seeking a Strategy Manager, Customer Value to tackle major product questions across seating, bags, premium products and customer groups. You will frame challenges, gather evidence, and build a clear strategy, roadmap and business case.

You will work closely with Commercial, Customer Experience, Operations, Insight and Analytics in a hybrid London/Luton environment, turning insight into confident decisions that drive customer value and commercial growth.

Responsibilities

• Tackle major product questions across seating, bags, premium products and propositions for specific customer groups.
• Frame the challenge, bring together evidence from across the business and create a clear strategy, roadmap and business case.
• Balance customer value, commercial opportunity and the wider impact on the business. Provide direction to digital product and customer marketing teams so they can build and deliver with confidence.

Job description

easyJet is seeking a Strategy Manager, Customer Value to tackle major product questions across seating, bags, premium products and customer groups. You will frame challenges, gather evidence, and build a clear strategy, roadmap and business case.

You will work closely with Commercial, Customer Experience, Operations, Insight and Analytics in a hybrid London/Luton environment, turning insight into confident decisions that drive customer value and commercial growth.