Strategy & ESG Internship: Customer Insights & Growth

BMW Group UK; Farnborough; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Great pay

Excellent work-life balance

Subsidised on-site restaurant

Advantages scheme discounts

Job summary

BMW Group UK offers an internship in Farnborough within the Customer, Strategy & ESG team. You’ll support the development and monitoring of business strategy through customer and market analysis, presentation of insights, and stakeholder communication.

You’ll contribute to sustainability initiatives, collaborate with internal communications, and engage with international BMW Group entities. The placement provides exposure to senior leadership, cross-functional work, and strategic decision-making

Qualifications

• Pursuing an undergraduate degree in Business Management or a related field.
• Expected 2:1 or above.
• Strong written and verbal communication.
• Ability to learn IT applications quickly.
• Experience with customer service is beneficial.
• Interest in sustainability and sustainable practices.

Responsibilities

• Support the Head of Customer Strategy in steering the business strategy development process, coordinating with the leadership across the business.
• Deliver tracking and reporting of progress against transformation targets and key initiatives.
• Produce and present customer insight reporting to highlight pain points and successes in the customer journey.
• Deliver market insight reports to teams and committees across the business.
• Support development, communication and monitoring of Sustainability strategy and initiatives.
• Engage with BMW Group entities internationally and attend global meetings when required.

Skills

Customer insight

Communication skills

Analytical thinking

Detail oriented

Sustainability interest

IT proficiency

Education

Undergraduate degree in Business Management or similar (2:1)

Tools

Microsoft Office

Project management tools

Job description

BMW Group UK offers an internship in Farnborough within the Customer, Strategy & ESG team. You’ll support the development and monitoring of business strategy through customer and market analysis, presentation of insights, and stakeholder communication.

You’ll contribute to sustainability initiatives, collaborate with internal communications, and engage with international BMW Group entities. The placement provides exposure to senior leadership, cross-functional work, and strategic decision-making