Strategic Technical Account Manager – On‑Site

Smurfit Westrock; Dumbarton; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Cycle to Work

Flexible working

Training & development

24/7 confidential support

Job summary

Smurfit Westrock in the United Kingdom seeks an experienced Technical Account Manager to lead strategic relationships with a key customer partner. You will develop the Account Plan, drive value-based solutions, and coordinate internal teams to deliver outcomes.

The role requires on-site engagement three days per week, a strong technical sales background, and a proven ability to grow accounts. You will collaborate with Sales, NPD, and support functions to ensure excellent service and sustainable

Qualifications

• Experience in Technical Sales or Account Management within a B2B environment.
• Proven track record of delivering sales results.
• Strong communication, relationship-building, and problem-solving skills.
• The ability to analyse data and make informed commercial decisions.
• Good organisational, planning, and time-management skills.
• A proactive, solution-focused approach and ability to identify new business opportunities.
• Proficiency in Microsoft Office applications.

Responsibilities

• Develop and implement the customer Account Plan and sales strategy.
• Act as primary relationship owner for key customers.
• Coordinate internal teams to deliver customer outcomes.
• Identify opportunities to create value for both organisations.
• Manage on-site engagement with customers at least three days per week.

Skills

Technical sales experience

Account management

B2B sales

Relationship building

Data analysis

Negotiation

Microsoft Office

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office suite

Job description

Smurfit Westrock in the United Kingdom seeks an experienced Technical Account Manager to lead strategic relationships with a key customer partner. You will develop the Account Plan, drive value-based solutions, and coordinate internal teams to deliver outcomes.

The role requires on-site engagement three days per week, a strong technical sales background, and a proven ability to grow accounts. You will collaborate with Sales, NPD, and support functions to ensure excellent service and sustainable