Strategic Technical Account Manager (Hybrid)

Spydr Digital; Bristol; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

Work from home Friday

New MacBook

Office gym / PureGym

Headspace + Spotify

Breakfast in office

Global clients

Job summary

Spydr is seeking an experienced Technical Account Manager to nurture client relationships while steering technical scoping and quality of work. Based in Bristol, you’ll own key accounts, translate client needs into clear specs, and coordinate with developers to ensure successful delivery.

Join a dynamic, Bristol-based software partner that helps clients embed AI into workflows. The role blends relationship management with technical planning, offering a collaborative, hybrid working environment

Qualifications

• Demonstrable experience managing client accounts with a consultative approach to retention and growth.
• Experience of cross-functional collaboration, preferably with software developers and project managers.
• Strong written and verbal communication, able to translate technical ideas for clients and internal teams.

Responsibilities

• Own the relationship for allocated client accounts and drive satisfaction, retention and growth.
• Write specs and acceptance criteria for features across owned accounts.
• Coordinate with development teams to scope new work and maintain clear documentation of requirements and scope.

Skills

Account management

Cross-functional collaboration

Client communication

Technical scoping

SOWs & renewals

CRM / PM tools

Agile / development lifecycle

Requirements gathering

Tools

CRM tools

Project management tools

Job description

Spydr is seeking an experienced Technical Account Manager to nurture client relationships while steering technical scoping and quality of work. Based in Bristol, you’ll own key accounts, translate client needs into clear specs, and coordinate with developers to ensure successful delivery.

Join a dynamic, Bristol-based software partner that helps clients embed AI into workflows. The role blends relationship management with technical planning, offering a collaborative, hybrid working environment