Strategic Account Manager – Cloud, ERP & Cyber (Hybrid)

Xperience; Gloucester; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Death in service

Referral bonus £1,500

Cycle to work

EV scheme

36.25 hour week

30 days annual leave

Job summary

Xperience, a leader in digital transformation services, is seeking an Account Manager to strengthen client relationships and drive revenue across England. You will manage day-to-day client activity, deliver strategic account plans, and collaborate with marketing and delivery teams to maximise cross-sell opportunities.

Hybrid working is available, with travel to client sites required. You will own the sales process from discovery to closing, maintain CRM records, and support a fast-growing

Qualifications

• Previous experience in sales / account management.
• Proven ability to meet and exceed sales targets.
• Strong influencing and negotiation skills with stakeholders at all levels.
• Proficient in Microsoft Word and Excel.
• Willingness to travel across England to client sites.
• Eligible to work in the UK (visa sponsorship not available).
• At least 3 years in sales / account management.
• Own vehicle for client-site travel is advantageous.
• Industry knowledge of Cloud, ERP, CRM services.
• Experience using ConnectWise and pricing/licensing.

Responsibilities

• Manage day-to-day activity within the existing client base, both reactive and proactive.
• Utilise CRM to deliver account strategies and ensure listing compliance.
• Log pre-sales requirements in Sales Assist to coordinate with other departments.
• Meet sales targets as part of the Account Management team.
• Drive cross-sell and upsell opportunities within clients.
• Manage leads and opportunities through the sales process and forecast accuracy.
• Conduct client fact-finds and follow-ups to support and close sales.
• Provide proactive, high-level customer service and management.
• Maintain accounts plans for strategic and growth clients.

Skills

Sales Experience

Account Management

Targets

Negotiation

CRM

MS Excel

UK Travel

MS Word

Tools

ConnectWise

MS Office

Job description

Xperience, a leader in digital transformation services, is seeking an Account Manager to strengthen client relationships and drive revenue across England. You will manage day-to-day client activity, deliver strategic account plans, and collaborate with marketing and delivery teams to maximise cross-sell opportunities.

Hybrid working is available, with travel to client sites required. You will own the sales process from discovery to closing, maintain CRM records, and support a fast-growing