Strategic Service Scheduling Specialist

Munters Ltd (MUK)

Wyboston

On-site

GBP 32,000 - 46,000

Full time

8 days ago
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Job summary

Munters Ltd (MUK) is seeking a proactive Service Planner to coordinate Service Engineer activities through planned maintenance, breakdowns and project visits. You will allocate work, optimise routes and maintain engineer diaries to maximise utilisation and customer satisfaction.

Join a dynamic service organisation where collaboration with Service Managers, Engineers and cross-functional teams enables precise scheduling, timely customer updates and continuous improvements within a climate

Qualifications

  • GCSE English and Mathematics or equivalent.
  • Experience in service coordination, planning, scheduling, logistics or customer support preferred.

Responsibilities

  • Plan and schedule planned maintenance, breakdown, commissioning, warranty and project visits.
  • Allocate work to Service Engineers based on competence, location and availability.
  • Maintain accurate engineer diaries and optimise routes to improve utilisation.
  • Coordinate parts, tools and subcontract support to complete work as planned.
  • Monitor outstanding work and schedule risks, escalating issues when required.

Skills

Highly organised
Planning
CRM systems
Scheduling
Communication
Data entry
Independent worker

Education

GCSE English and Mathematics

Tools

Microsoft Office
CRM system
Field-service management software

Job description

Munters Ltd (MUK) is seeking a proactive Service Planner to coordinate Service Engineer activities through planned maintenance, breakdowns and project visits. You will allocate work, optimise routes and maintain engineer diaries to maximise utilisation and customer satisfaction.

Join a dynamic service organisation where collaboration with Service Managers, Engineers and cross-functional teams enables precise scheduling, timely customer updates and continuous improvements within a climate

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