Strategic Service Scheduling Specialist

Munters Ltd (MUK); Wyboston; On-site; GBP 32,000 - 46,000; Full time

Job summary

Munters Ltd (MUK) is seeking a proactive Service Planner to coordinate Service Engineer activities through planned maintenance, breakdowns and project visits. You will allocate work, optimise routes and maintain engineer diaries to maximise utilisation and customer satisfaction.

Join a dynamic service organisation where collaboration with Service Managers, Engineers and cross-functional teams enables precise scheduling, timely customer updates and continuous improvements within a climate

Qualifications

• GCSE English and Mathematics or equivalent.
• Experience in service coordination, planning, scheduling, logistics or customer support preferred.

Responsibilities

• Plan and schedule planned maintenance, breakdown, commissioning, warranty and project visits.
• Allocate work to Service Engineers based on competence, location and availability.
• Maintain accurate engineer diaries and optimise routes to improve utilisation.
• Coordinate parts, tools and subcontract support to complete work as planned.
• Monitor outstanding work and schedule risks, escalating issues when required.

Skills

Highly organised

Planning

CRM systems

Scheduling

Communication

Data entry

Independent worker

Education

GCSE English and Mathematics

Tools

Microsoft Office

CRM system

Field-service management software

Job description

Munters Ltd (MUK) is seeking a proactive Service Planner to coordinate Service Engineer activities through planned maintenance, breakdowns and project visits. You will allocate work, optimise routes and maintain engineer diaries to maximise utilisation and customer satisfaction.

Join a dynamic service organisation where collaboration with Service Managers, Engineers and cross-functional teams enables precise scheduling, timely customer updates and continuous improvements within a climate