Strategic Security & Systems Account Lead

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Mitie Cleaning & Hygiene Services is seeking a Security and Systems Account Manager to drive the integration, governance and delivery of security services across guarding, fire and security systems, and property-related security projects. You will lead cross-functional teams, shapes strategy, and ensure contractual compliance and measurable outcomes.

The role requires strong technical capability in security systems and data analytics, plus programming and transformation experience.

Qualifications

• Bachelor's or Master's degree in Security, Resilience, or related field; professional membership/certification valued.
• Equivalent experience considered in lieu of formal education; internal leadership experience encouraged.
• Project and Process Management experience, ideally with Agile/Prince2/APM certification.
• Professional certifications such as CPP, PSP, CISSP, CISM, CBCP desirable.
• Minimum of 5 years' experience in security and project management, with 2 years in a managerial role or as a senior consultant.

Responsibilities

• Act as primary interface between the client and internal service lines to deliver holistic security solutions.
• Lead multi-year security transformation roadmap covering people, technology, systems, processes and data.
• Drive continuous improvement across physical security, resilience and risk frameworks.
• Manage budgets and resources, overseeing account billing processes.
• Build senior-level relationships and provide strategic security insights and reporting.

Skills

Security systems

Data analytics

Programming

Security transformation

Microsoft Copilot

AI in security

Education

Bachelor's or Master's in Security or related field

Tools

Python

SQL

BI platforms

Copilot

Job description

Mitie Cleaning & Hygiene Services is seeking a Security and Systems Account Manager to drive the integration, governance and delivery of security services across guarding, fire and security systems, and property-related security projects. You will lead cross-functional teams, shapes strategy, and ensure contractual compliance and measurable outcomes.

The role requires strong technical capability in security systems and data analytics, plus programming and transformation experience.