Strategic Security & Systems Account Lead

Mitie Group plc.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Mitie Group plc. seeks a Security and Systems Account Manager to act as the primary interface for the client, coordinating security services across guarding, fire and security systems, and related projects.

You will lead transformation, ensure contractual compliance, and drive continuous improvement through data analytics, programming and modern security platforms. The role requires strong leadership and cross-functional collaboration to deliver a One Mitie approach.

Qualifications

• Minimum 5 years' experience in security and project management with at least 2 years in a managerial capacity
• Experience with risk assessment methodologies and tools
• Excellent communication and interpersonal skills at all levels
• Ability to develop, write and maintain policy and plans
• Experience with security, BCM, Operational Resilience or CEM tools
• Microsoft 365 and Copilot courses are desirable but not required

Responsibilities

• Act as the primary interface between the client and internal service lines to deliver a holistic security solution
• Provide strategic leadership ensuring compliant, high performing services across guarding, software platform partner, fire & security systems
• Coordinate multidisciplinary teams to align with KPIs, SLAs and client expectations
• Manage budget and resources, ensuring efficient allocation and billing processes
• Lead multi-year security transformation roadmap across people, technology, systems, processes, and data
• Identify and implement improvements across physical security, resilience, and risk frameworks
• Build and maintain senior-level client relationships and provide regular reporting and strategic recommendations
• Drive continuous improvement and technology adoption, including data-led insights and AI tooling
• Oversee delivery of static guarding, risk assessments, site visits, and incident response
• Collaborate with property/FM to drive security system upgrades and capital projects
• Maintain policy governance and regulatory compliance across locations
• Utilise analytics to drive forecasting and risk modelling
• Ensure incident management and resilience processes are in place
• Support Business Continuity programmes and risk registers

Skills

Python

SQL

BI platforms

Education

Bachelor's or Master's degree in Security or Resilience or related field

CPP

PSP

CISSP

CISM

CBCP

Tools

Microsoft Copilot

Job description

Mitie Group plc. seeks a Security and Systems Account Manager to act as the primary interface for the client, coordinating security services across guarding, fire and security systems, and related projects.

You will lead transformation, ensure contractual compliance, and drive continuous improvement through data analytics, programming and modern security platforms. The role requires strong leadership and cross-functional collaboration to deliver a One Mitie approach.