Strategic Salesforce Transformation Leader

Tata Consultancy Services; United Kingdom; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Top Employer UK

London Marathon sponsor

Job summary

Tata Consultancy Services UK is seeking a Salesforce Consulting Partner to lead strategic customer engagements, drive Salesforce transformation programs, and advise at executive level. You will blend deep Salesforce knowledge with business consulting to deliver value.

The role requires strong stakeholder management, pre-sales support, and governance across engagements, with focus on Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.

Qualifications

• Extensive experience leading Salesforce consulting and transformation engagements.
• Deep understanding of Salesforce Clouds (Sales, Service, Experience, Data, Marketing).
• Proven experience working with C-level stakeholders and executive leadership teams.
• Strong business consulting, enterprise transformation, and change management expertise.
• Experience defining operating models, business processes, and transformation roadmaps.
• Strong stakeholder management and relationship-building skills.
• Ability to identify business value drivers and align technology solutions with organizational goals.
• Experience in Agile delivery methodologies and enterprise governance frameworks.
• Salesforce certifications across Consultant, Architect, or Industry Cloud domains.
• Experience in Sales Transformation, Customer Experience Transformation, or Service Modernization initiatives.
• Exposure to AI, Data Cloud, and emerging Salesforce technologies.
• Industry expertise in Financial Services, Healthcare, Manufacturing, Retail, Telecom, or Public Sector.
• Experience supporting large strategic bids and business development activities.

Responsibilities

• Act as a trusted advisor to customer executives and key business stakeholders.
• Lead Salesforce transformation programs from strategy through execution.
• Define digital transformation roadmaps aligned with customer business objectives.
• Conduct discovery workshops and business assessments to identify opportunities for value realization.
• Collaborate with Salesforce account teams, solution architects, and delivery leaders.
• Drive governance, risk management, and executive stakeholder communication across engagements.
• Support pre-sales, solution shaping, proposal development, and strategic pursuits.
• Provide industry insights and best-practice recommendations leveraging Salesforce capabilities.
• Ensure successful adoption and realization of business outcomes from Salesforce investments.
• Mentor consulting teams and contribute to Salesforce practice growth and capability development.

Skills

Salesforce consulting

Transformation leadership

Executive stakeholder mgmt

Change management

Operating models

Agile delivery

Salesforce certifications

Education

Salesforce certifications

Tools

Salesforce platform

Job description

Tata Consultancy Services UK is seeking a Salesforce Consulting Partner to lead strategic customer engagements, drive Salesforce transformation programs, and advise at executive level. You will blend deep Salesforce knowledge with business consulting to deliver value.

The role requires strong stakeholder management, pre-sales support, and governance across engagements, with focus on Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.