Strategic Sales Order & Logistics Coordinator

Anderson Recruitment Ltd; Dursley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Anderson Recruitment Ltd client in Dursley is recruiting a Sales Order Coordinator to join their team on a full-time permanent basis. This role focuses on supporting customers with accurate orders and responsive service.

You will process orders, manage manual and EDI orders in D365, raise purchase orders, coordinate transport, confirm timelines, build relationships with customers and suppliers, and monitor OTIF performance to keep deliveries on track.

Qualifications

• Strong communication skills and the ability to liaise with supply chain contacts in a fast-paced environment.
• Customer-focused approach with a proactive attitude to service improvements.
• Comfortable handling multiple order types (manual and EDI) and liaising across departments.

Responsibilities

• Process customer orders accurately and on time.
• Manage manual and EDI orders in D365.
• Raise purchase orders and arrange transport.
• Confirm orders with customers within agreed timescales.
• Work with customers to ensure orders are placed on time.
• Build relationships with customers and suppliers.
• Coordinate with warehouses and transport partners to ensure deliveries run smoothly.
• Monitor orders and deliveries, resolving issues quickly.
• Keep customers updated about stock shortages or delays.
• Process delivery notes and invoices correctly.
• Record and monitor OTIF performance in D365.
• Investigate customer claims and credits with Finance as needed.

Skills

Strong communicator

Supply chain liaison

Customer service mindset

Problem solving

Tools

Microsoft Dynamics 365 (D365)

Job description

Anderson Recruitment Ltd client in Dursley is recruiting a Sales Order Coordinator to join their team on a full-time permanent basis. This role focuses on supporting customers with accurate orders and responsive service.

You will process orders, manage manual and EDI orders in D365, raise purchase orders, coordinate transport, confirm timelines, build relationships with customers and suppliers, and monitor OTIF performance to keep deliveries on track.