Strategic Recruitment Operations Lead

Beeline; Cardiff; On-site; GBP 70,000 - 110,000; Full time

Job summary

Beeline in the United Kingdom seeks a Program Lead to run a complex vendor management program for a strategic enterprise client. You will serve as the primary operational contact, owning service delivery, supplier performance, escalation handling, and lifecycle movement of talent.

The role requires a credible, client-facing leader who can operate in a fast-moving environment, balance priorities, and drive action across suppliers, internal teams, and client stakeholders.

Qualifications

• 7+ years of professional experience in complex, client-facing operations or program management.
• Experience managing staffing or third-party suppliers and holding partners accountable.
• Strong executive presence and ability to communicate with senior stakeholders.
• Proven ability to manage escalations and drive cross-organizational decisions.

Responsibilities

• Own day-to-day client experience and program credibility across the vendor ecosystem.
• Manage supplier performance, SLAs, and issue resolution with a focus on outcomes.
• Coordinate cross-functional teams and client stakeholders to advance program milestones.
• Maintain process discipline, data integrity, and risk escalation procedures.

Skills

Client-facing leadership

Program management

MSP/VMS experience

Supplier management

Risk management

Executive presence

Cross-functional collaboration

Education

College degree or equivalent

Job description

Beeline in the United Kingdom seeks a Program Lead to run a complex vendor management program for a strategic enterprise client. You will serve as the primary operational contact, owning service delivery, supplier performance, escalation handling, and lifecycle movement of talent.

The role requires a credible, client-facing leader who can operate in a fast-moving environment, balance priorities, and drive action across suppliers, internal teams, and client stakeholders.